Job Summary

The Account Specialist is responsible for keeping inventory records and validating, revising, and transmitting replenishment orders. The Account Specialist builds strong relationships with customers by providing excellent customer service and timely communication.

Job Responsibilities

• Helps determine store’s product needs and support maintenance of inventory levels; validates and/or revises and transmits orders. Manages record of product inventory and ensures proper rotation of replacement stock.
• Maintains appropriate product levels in beverage sections and throughout accounts, including shelf allocation and cold equipment.
• Provides excellent customer service and meets customer’s expectations through daily communication, problem resolution, and appropriate follow-up.
• Merchandises products at assigned accounts.
• Transports, replaces, and maintains point of sale advertising as needed.
• Maintains clean and organized backroom and manages trade breakage.

Working Conditions

• Speaking: Constantly (investigates, negotiates, recommends, reports, etc.)
• Acute Vision: Constantly (observing both near and far, reading documents)
• Typing: Frequently using electronic devices for day-to-day business (email, reports, texting)
• Mobility: Frequent travel throughout customer locations (walking in backrooms, aisles, greeting customers)
• Bending/Squatting: Frequently (looking in racks at all levels, ordering product, counting cases, checking dates)
• Lifting: Frequent- Lift 40 lbs. or less (full cases of product)
• Pushing/pulling: Frequent use of manual carts
• Travel: constant travel between customer locations
• Able to be certified on manual and powered pallet jacks

Job Requirements

• High School Diploma or GED preferred.
• Minimum of one year of work experience required.
• Merchandising or retail experience required; working knowledge of customer ads and sale items preferred.
• Basic computer application and technology skills; knowledge of how to operate a smart phone and/or laptop.
• Experience working under minimal supervision required.
• Prior experience using pallet jack or forklift preferred. Ability to obtain certification upon hire is required.
• Valid Driver's License, current vehicle liability insurance, driving record within policy guidelines including no major violations within the last three years.