Job description
BILINGUAL CUSTOMER SERVICE AGENT
Do you have high energy and customer service/sales experience? If so, Store Space Self Storage is looking to hire a Bilingual (Spanish) Customer Service Agent to join our Call Center team in Ocoee, FL and it could be you!
The hourly rate for this position is $16.00 with monthly commission eligibility! We offer competitive benefits, including medical, dental, vision, and life insurance. We also offer 401(k) with company match, PTO, and sick time.
ABOUT STORE SPACE SELF STORAGE
At Store Space Self Storage, the relationship with our customers is the cornerstone of our success. We are a commercial real estate company that provides self-storage solutions, real estate investment opportunities, and property management services, striving to deliver best-in-class customer service in everything we do.
As we expand, we are looking to hire dedicated team members to help us grow and drive results that outperform our peers. Potential team members should be ambitious and adaptable, focused on improving every customer's life. Effective communication that helps instill trust through accountability is a must to be part of our team.
A DAY IN THE LIFE
As the Customer Service Agent, you will interface with customers via inbound and outbound calls, providing support and resolution of the customer's needs. You will also field calls from consumers regarding unpaid accounts. Your daily goals will center around courteous, timely, and professional service.
Leading by example and demonstrating our CORE values, you'll directly impact our company's growth and success. You'll have high expectations for yourself, sharpen your skills, build relationships and impeccable industry-specific acumen, plus you'll love working with your team each day. If this sounds like the right opportunity for you, apply today!
QUALIFICATIONS FOR A CUSTOMER SERVICE AGENT
- High school diploma or equivalent education required
- Must be bilingual in Spanish (verbal and written communication)
- Must be able to work assigned full-time shifts with a flexible schedule
- Proficient with Microsoft Office products (including Word and Excel)
Experience working in a customer service/sales-based call center environment is a plus. You should also be action-oriented, focused on optimizing work processes, and actively seeking new ways to grow and be challenged in your professional development.
WORK SCHEDULE
Our Call Center operates 7 days a week from 8:00am-11:00pm EST. Post-training, your work schedule may include shifts during any of our operating days/times, including nights and weekends. You must be flexible and available for scheduling.
ARE YOU READY TO JOIN OUR TEAM?
If you feel this position matches your desire to grow your professional skills and learn more about the commercial real estate & investment industry, please fill out our initial 3-minute, mobile-friendly application and look forward to receiving behavioral and cognitive assessment invitations from Predictive Index. The assessments help us get to know you and your work environment needs better. We encourage setting aside uninterrupted time to complete.
Job Location: 788 Montgomery Ave, Ocoee, FL 34761
CC1022
oacadventures.ca is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, oacadventures.ca provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, oacadventures.ca is the ideal place to find your next job.