Job description

Title: Application administrator & support engineer

Requested Start Date – 6/1/2023.

Hours – CST 8:00 AM to Noon (M-F) Every week

Duration – 6 Months

Status: U.S. citizen and W2 contractors

• The Vended Application Support Team supports various vendor/third-party developed applications, creates and maintains sustainable processes that helps customers maximize the value of their applications via standardization and simplification. A successful Application administrator & support engineer must be passionate about technology, have an analytical mindset, be interested in working with a wide range of platforms and services, and have a solid foundation in Windows Systems, Linux Systems, and Cloud Platforms that can be built on. Familiarity with integrations such as API calls and JSON formatted data exchange is required.
• Responsible for provisioning, deploying, administering, monitoring, maintaining, troubleshooting, upgrading, and patching of vendor applications and dependent applications/ services in Hybrid cloud environment (AWS, Azure, and datacenter).
• Document complex processes, procedures, system configurations, and specifications.
• Exhibit strong analytical, interpersonal and communication skills with the capability to acquire, retain and leverage advanced technical competencies.
• Able to coalesce design specifications independently and collaboratively, manage and develop stable, best practice, environment specific enterprise class solutions.
• Possesses a comprehensive understanding of enterprise solutions, architecture, and lifecycles.
• Experience of Administration and Maintenance of applications in public cloud including hosted environments.
• Basic understanding of SQL queries, ODBC, and relational databases.
• Professional experience working with Cold Fusion, IIS, APIs, and JSON
• General networking and TCP/IP stack knowledge
• Experience with Application management and integrations
• Oversee the installation, configuration, deployment and updates of vendor applications and enhancements to existing applications managed by the team

• JIRA, Confluence, AIM, Sunapsis, Pharos, Cometprint, Cintas, Titanium, Odyssey PCS, RightFax, StarRez, Keywatcher, Inteum, Image-Onsite, EMS, Desigo, etc.

• License Management (FlexLM, LM-X, OpenLM)
• Oversee the integrations of Applications (Adobe Creative Cloud, Flexera-Cloudscape, GitHub, etc.)
• Establishes Continuous Integration/Continuous Deployment (CI/CD) pipelines
• Experience with Containerization and tools like Chef/Puppet/Ansible.
• Ensure new software integrations meet functional requirements, system compliance, and interface specifications.
• Vulnerability assessment and remediation

Job Types: Full-time, Contract

Pay: $40.00 - $68.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Dallas, TX: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Experience with JIRA, Confluence, AIM, Sunapsis, Pharos, Cometprint, Cintas, Titanium, Odyssey PCS, RightFax, StarRez, Keywatcher, Inteum, Image-Onsite, EMS, Desigo, etc?

Education:

• Bachelor's (Preferred)

Experience:

• License Management (FlexLM, LM-X, OpenLM): 2 years (Preferred)
• AWS/ Azure: 2 years (Preferred)

License/Certification:

• U.S. Citizenship (Required)

Work Location: In person

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