Job description
At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us and start doing your life's best work.(sm)
This opportunity is with one of UnitedHealthcare’s largest business areas: Medicare & Retirement - a growing part of our family of companies that make UnitedHealth Group a Fortune 5 leader. This position is for a Communications Manager, supporting AARP Medicare Supplement Plans on the Distribution team. The position will manage the entire B2B communication process from strategy to development, securing approvals, to the delivery of AARP Medicare Supplement Plan correspondences for authorized to offer agents and partners. The ideal candidate will collaborate with internal teams and leadership to create communication strategies and effectively deliver key messages to intended audiences with accuracy and professionalism, while maintaining brand integrity. This includes the ability to think creatively and strategically to identify communication opportunities and recommend tactics. The Communications Manager must be an organized, motivated self-starter with excellent written and oral communication skills, as well as great attention to detail. The candidate must have the ability to perform in a fast-paced environment, be flexible, and prioritize multiple time-sensitive tasks simultaneously.
You’ll enjoy the flexibility to work remotely* from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
- Partner with internal, cross-functional teams and leadership to develop and maintain communication strategies and messaging plans to meet various project needs
- Create, proof, and edit content for an assortment of communications including emails, newsletters, flyers, brochures, podcasts and promotional materials
- Collaborate with internal subject matter experts to ensure accuracy of communications and manage approvals with leadership and compliance
- Design communications with relevant images and references while maintaining brand identity
- Pull and request email and mailing distribution lists via internal systems and teams
- Develop emails end-to-end in email platforms including design, content implementation and list uploads, testing, and final sends
- Manage email undeliverable list and work with internal teams to identify solutions
- Create a variety of communication templates for the internal teams to distribute, as needed
- Partner with internal and external creative agencies to develop materials
- Maintain and distribute the weekly communications calendar
- Collaborate with analytics to define and develop metrics. Report out findings regularly to help the team measure performance success and guide future communication plans
- Think creatively and strategically to identify communication opportunities and recommend tactics. Keep abreast of current and emerging communication trends
- Collaborate with other internal communication departments to enhance how and when we deliver messages
- Effectively present recent and upcoming communication updates on team calls
- Ensure all agent communications are accurately represented and follow brand guidelines
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- Bachelor’s Degree in Communications, Marketing, Public Relations, or related field
- 5+ years of writing experience and content development, preferably in the Medicare supplement industry or health care
- 5+ years of demonstrable experience with the development and execution of multi-faceted marketing communication campaigns
- 2+ years of experience presenting communication strategies to leadership and C suite stakeholders
- Proficient with Microsoft Office applications
- Comfort and ability to travel in the future up-to two times a year to UHC worksites
Preferred Qualifications:
- Master’s Degree
- 5+ years of experience in a corporate environment with executive level engagement
- Experience with Salesforce and/or Constant Contact
- Experience working in the Medicare or health care industry
- Experience working with HTML
- Working knowledge of Marketo, Eloqua, Adobe InDesign, and Adobe Photoshop
- Exceptional writing and verbal communication skills
- Ability to perform in a fast-paced environment and prioritize multiple time-sensitive tasks simultaneously
- Flexible and able to adapt to new tasks quickly and easily
- Great attention to detail, organized, self-motivated, and dependable
- Ability to take initiative and collaborate with colleagues across the enterprise
To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment
Careers at UnitedHealthcare M&R Underwriting & HCE. The Boomer generation is the fastest growing market segment in health care. And we are the largest business in the nation dedicated to serving their unique health and well-being needs. Up for the challenge of a lifetime? Join a team of the best and the brightest to find bold new ways to proactively improve the health and quality of life of these 9 million customers. You'll find a wealth of dynamic opportunities to grow and develop as we work together to heal and strengthen our health care system. Ready? It's time to do your life's best work.(sm)
Colorado, Connecticut, Nevada, or New York City Residents Only: The salary range for Colorado residents is $82,100 to $146,900. The salary range for Connecticut/Nevada/New York City residents is $90,500 to $161,600. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.
*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
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