Customer Service Associate Personal Lines- 100% REMOTE
Full Time
Florida
Posted
Job description
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Brown & Brown PREMIER is growing and seeking an exceptional individual with proven discipline, and commitment to join our team as CUSTOMER SERVICE ASSOCIATE. PREMIER is a division of Brown & Brown that provides sales and service of consumer insurance (auto, homeowner's and more) to our clients/customers in Florida.
In addition to this being 100% REMOTE, we have superior training, good benefits and internal advancement opportunity!
The Customer Service Associate will assist clients with issues and help to maintain a high customer retention level. The Customer Service Associate will be responsible for taking incoming calls from our customer base and addressing customer issues and concerns with the company. The successful candidate will be required to develop a comprehensive understanding of our customer service policies and know when issues need to be escalated to the management staff for resolution.
WHAT YOU'LL DO:
-
Servicing accounts, making and receiving calls to and from clients, answering client questions
-
Update the company database by inputting information from each call and keeping every customer field current
-
Collaborate with Management team for data entry projects and miscellaneous projects
-
Scanning and filing documents into the company database
WHAT YOU'LL NEED:
-
Customer Service Insurance License (2044 or 220 licenses also acceptable)
-
Minimum two years’ experience in a customer service role within an insurance agency or company
-
Upbeat personality that comes across to customers on the phone
-
Advanced computer skills including: MS Office Word, Excel, Outlook plus accurate typist, and savvy to toggle amongst many websites
-
Strong verbal and written communication skills.
-
Completes tasks timely and accurately.
-
Self-motivated, Organized, Detail-Oriented
WHAT WE OFFER:
-
Excellent growth and advancement opportunities
-
Competitive pay based on experience
-
Paid Time Off (PTO)
-
Generous benefits package: health, dental, vision, 401(k), etc.
-
Employee Stock Purchase Plan
We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.
oacadventures.ca is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, oacadventures.ca provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, oacadventures.ca is the ideal place to find your next job.