• Make reservations for customers based on their various requirements.
• Check the availability of accommodation or transportation on the customers’ desired travel dates.
• Help plan travel itineraries.
• Sort out any issues that may arise with bookings or reservations.
• Answer any questions customers might have about the reservation process.
• When appropriate, inform customers of additional services or special packages.
• Provide support to customers who may need to amend or cancel a reservation.
• Completes operational requirements by scheduling and assigning employees; following up on work results.

• Answering telephone calls and emails from customers and clients.
• Oversee the day-to-day activities to ensure smooth operation.
• Provide direct administrative supports as needed, including scheduling appointments and updating contact database and employee list.
• Reporting daily operation process to senior management and working with them to improve clients’ experience.

• Delegation.
• Staffing.
• Managing processes.
• Supervision.
• Developing standards.
• Promoting process improvement.
• Reporting skills.

• High school diploma, GED, or equivalent.
• Two to three years’ experience in an office setting manager.
• Proficient with office software.

AJ Prestige Worldwide offers a top of the line travel experience, whether it's just to the airport or around town, we can be counted on our professionalism and top-notch service.