Job description
We are seeking an outgoing, compassionate, and organized Front Desk Associate to join our growing healthcare team operating in three offices. You will be responsible for corresponding with patients, colleagues, and partners, as well as maintaining a welcoming and safe environment for our patients and their families. Specific duties include:
- Greeting patients, vendors, and other visitors to our offices
- Checking-In and Checking-Out patients
- Posting patient charges and payments
- Answering patient questions and providing assistance and directions when necessary
- Fielding a high volume of phone calls and scheduling patient appointments
- General cleaning/sanitation of public/patient areas to maintain the highest standard in patient safety
- Working as part of a multi-faceted team to help efficiency in the office
Benefits include:
- 401(k) and match
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Employee assistance program
- Vision insurance and discounts
Schedule:
- Monday to Friday, day-time hours
Experience:
- Customer service: 1 year
Work Location: Position will be based amongst our 3 office locations
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical specialties:
- Medical-Surgical
- Ophthalmology
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Lancaster, PA 17601: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Ophthalmology: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Work Location: One location
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