Job description
Description
We're looking for someone amazing to join our established but growing agency as our front desk receptionist.
For over 30 years, Brier Grieves Agency has been family-owned in the amazing community of Tampa Bay. We are built on the core values of being family focused, helpful and thorough in everything we do.
Culture and opportunity are extremely important to us. It's our goal to help you not only grow in your career but to find fulfillment in your work.
To us, this is one of the most important positions in our company and we're hoping to find the perfect fit!
Don't have insurance experience? That's okay! If the opportunity excites you and you feel like you would love working with us, go ahead and apply!
Responsibilities
- First impressions expert - Make sure everyone who calls or comes in feel like family!
- Ability to deliver professional customer service at all times
- Ability to not only transfer calls, but hand them off to the appropriate team member with detailed information
- Maintain and organize client files within our CRM
- Assist agents with other back-office tasks
- Process payments online
- Maintain appearance and professionalism of front reception desk area
Requirements
- Client centric
- Detail oriented
- Strong proficiency with computers and technology
- Excellent oral and written communication skills
- Expert at task management
- Ability to work in-office with our team
- Experience working in an insurance agency or similar isn’t required but is a bonus!
Benefits and Perks
- Eligible for 401k after 1 year
- Competitive base pay plus opportunities for bonuses and career progression
- Opportunity to be mentored by a licensed insurance agent
- Opportunities to receive additional insurance designations
- Paid vacation and PTO
- Company commitment to work/family life balance
- Team community service opportunities
- Team Building Events
This Company Describes Its Culture as:
- Stable -- traditional, stable, strong processes
- People-oriented -- supportive and fairness-focused
- Team-oriented -- cooperative and collaborative
COVID-19 Precaution(s):
- Personal protective equipment provided or required
- Sanitizing, disinfecting, or cleaning procedures in place
Ergonomic Workspace:
- Yes
Typical end time:
- 5PM
Typical start time:
- 9AM
This Job Is:
- A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
- A good job for someone just entering the workforce or returning to the workforce with limited experience and education
- Open to applicants who do not have a college diploma
Work Remotely
- No
Job Type: Full-time
Pay: $28,000.00 - $38,000.00 per year
Benefits:
- 401(k)
- Paid time off
- Parental leave
- Professional development assistance
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus pay
Education:
- Associate (Required)
Experience:
- Customer Service: 2 years (Required)
Language:
- English (Required)
Work Location: One location
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