Job description

We are an orthodontic practice looking to hire a full-time (4-5 days/week) RECEPTIONIST / SCHEDULING COORDINATOR whose main role is to:

• Respond to all incoming communication (phone calls, voicemails, emails, texts, fax, etc) from patients and other offices.
• Welcome patients when they come into the office (say hello! be friendly!) and check them in (by clicking on their name in our schedule)
• Schedule appointments for patients based on pre-set schedule templates
• Evaluate the schedule daily/weekly and make adjustments as needed to make sure the patient flow is smooth throughout the day
• We are willing to train the someone without experience, as long as they are friendly, organized, detail-oriented, great at multi-tasking, and have the ability to follow-through on tasks/projects. People with experience in customer service, or sales would fit the role perfectly.

WORK SCHEDULE: We have 2 different weekly schedules that alternate. Please review the work schedule/hours before applying for the position.

Week 1:

• Monday: 11:30am-8pm
• Tuesday: 8:30am-6pm
• Wednesday: 8:30am-6pm
• Thursday: 9am-5pm
• Friday: 9am-5pm.

Week 2:

• Monday: 9am-5pm
• Tuesday: 11:30am-8pm
• Wednesday: 8:30am-6pm
• Thursday: 7:15am-4:30pm
• Friday: 9am-5pm.

PAY & BENEFITS

• Hourly rate is commensurate with experience. As you are trained and demonstrate proficiency in all required tasks, your hourly rate will increase. There are also monthly bonuses based on goals.
• Benefits Available to Full Time Employees: 401K with office matching, Medical/Dental/Vision (through Health Reimbursement Account), PTO, Holiday Pay, Professional Development Assistance (tuition reimbursement for long-term employees), etc.
• We love our staff and are committed to helping them achieve professional success through in-house training as well as expense-paid classes/conferences. If you are interested in expanding your role in our office by learning additional skills and taking new responsibilities, your hourly can increase beyond the range listed in this job post.

How to Apply for the Position:

• Respond to our Indeed job posting
• Complete the (1) recorded phone interview and (2) recorded video interview.
• Include a detailed resume
• We respond to applicants who have completed the recorded phone interview and recorded video interview.

Check out our office:

Central Jersey Orthodontics is a small orthodontic office located in Holmdel, NJ. We laugh a lot, hustle every day, and often bust out singing & dancing. We're a little work tribe that actually likes hanging out with each other. Best way to figure out the vibe of our office is visiting our Instagram, Facebook, or TikTok.

• https://www.facebook.com/CJOsmile
• https://www.instagram.com/centraljerseyorthodontics/
• https://www.tiktok.com/@centraljerseyortho

Job Types: Full-time, Part-time

Pay: $15.00 - $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Holmdel, NJ 07733: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

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