Job description
Guest Experience Host
LEGO Discovery Center Atlanta, 3500 Peachtree Rd NE G-1
Atlanta, Georgia, 30326
United States
We are looking for enthusiastic Guest Experience Hosts to join our team and help create magical memories for our guests at our next generation LEGO® Discovery Center attraction in Atlanta. This 30,000 square foot ultimate indoor LEGO® experience was co-created by Merlin & the LEGO® Group and is located in the Phipps Plaza.
LEGO Discovery Center Atlanta is actively on the lookout to find fun-loving, enthusiastic individuals to join our Guest Experience Team!
We offer $14.00 per hour, flexible schedules, access to all our Merlin attractions for you and your family, and a FUN work environment!
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*About the Role*
Here at LEGO Discovery Center Atlanta, our Guest Experience Team’s mission is to adopt a guest obsessed culture and help create lifelong memorable experiences for our visiting guests.
Working in a variety of guest experience positions/roles, you will assist in driving repeat visitation by delivering the highest possible standard of guest service, presentation, and product knowledge. You will also ensure that our guests are receiving optimal fun by connecting with them in a magical, fun, and safe environment.
Responsibilities Include:
- Proactively seek out guest contact and display enthusiasm and boundless amounts of fun energy
- Uphold a high standard of health and safety across both of our attractions
- Must be comfortable and enjoy speaking in front of large groups of people
- Maintain a strong sales approach, maximizing sales goal targets
- Ensure that queue lines are managed in a safe way, to avoid overcrowding, while still delivering an excellent guest service
- Positions may require standing for extended periods of time
About You
- Experienced working in attractions, entertainment, hospitality, or customer service-based positions preferred, but not required.
- Early learning experience preferred, but not required.
- Working with youth experience preferred, but not required.
About The Perks
- *30% discount on LEGO, Flexible schedule, Merlin Magic Pass which give you free admission for your family and friends to Merlin attractions worldwide, Competitive 401K, a FUN working environment and much more!
Everyone Matters at Merlin.*
At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters! Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.
*We want to ensure that everyone has the opportunity to perform their best at interview, so if you have any additional requirements due to ill health or a disability, please contact our friendly team to have a discussion. You can get in contact at NAPeopleHUB@merlinentertainments.biz.*
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Job Type: Part-time
Pay: $14.00 per hour
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