Job description

This position offers a hybrid option, working from home and working from the AllCare Headquarters building in Grants Pass, Oregon. The applicant must live in Southern Oregon for this position.

AllCare offers competitive wages, an excellent benefit package that includes a 401k retirement, wellness program, and telecommute and flexible work schedule programs.

Since 2016, AllCare Health has been a Certified B Corp®. As a Certified B Corp®, AllCare Health considers its impact on society and the environment during the business decision-making process, and has long recognized the real value in social, economic, and environmental concerns of its stakeholders, including its employees, customers, and community members.

Grants Pass is located in Southern Oregon on the Rogue River and is surrounded by mountains and breathtaking views. The community is ideal for families and outdoor enthusiasts, with a temperate climate and easy access to outdoor recreation, wineries, outdoor concerts, the Ashland Shakespeare Festival, and much more.

AllCare Health requires all employees to be vaccinated against the COVID-19 virus unless there is a qualifying medical and/or religious exemption. Please contact the Human Resources department if you would like to request an accommodation.

AllCare Health: https://www.allcarehealth.com/

B Lab: https://bcorporation.net/about-b-corps

COVID-19 considerations: AllCare Health is following all safety guidelines and directives from OSHA, the CDC, OHA, and our local public health department.

Summary
This position is responsible for identifying social determinants of health needs for all AllCare Medicaid, Medicare, and Medicare dual eligible members of all ages, assisting in navigating the community-based network of services, providing benefit education, facilitating communication between the member and their providers, and assisting in member development of a self-management plan by performing the following duties.

Essential Duties
1. Assessment, planning, implementing, coordinating and requesting services required to meet member’s health care needs to ensure timely access to medical, behavioral health, and community services and to ensure that all services are provided within HIPAA guidelines.
2. Acts as an advocate for members in problem resolution and facilitates collaboration with the interdisciplinary care
team (ICT) in order to assist members to develop a knowledge base that will allow self-reliance.
3. Conducts thorough planning to determine and document specific objectives, goals, and actions to meet the member’s identified needs, including re-evaluation of the individualized care plan (ICP).

Education & Experience

• High school diploma or general education degree (GED); or two to three years related experience and/or training; or equivalent combination of education and experience.
• Bachelor's Degree from a four-year college or university is preferred.
• Working knowledge of the Oregon Health Plan and Medicare with special attention to the rules and policies affecting members with disabilities and members age 65 and over.

Certificates, Licenses and/or Registrations

• Current BLS certification (or willing to obtain within 3 months of hire).
• Current Mental Health First Aid Certification (or willing to obtain within 3 months of hire).
• Valid Oregon driver’s license with vehicle insurance.
• Valid Oregon Traditional Health Worker Certification, preferred.

Physical Demands & Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

The employee must occasionally lift and/or move up to 10 pounds. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk and reach with hands and arms. The noise level in the work environment is usually moderate.

• The employee must be able to work onsite, when needed.
• The employee must be able to work from a home office, when needed.

Job Type: Full-time

Pay: Up to $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Standard shift:

• Day shift

Supplemental schedule:

• On call

Weekly schedule:

• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Oregon Health Plan and Medicare: 1 year (Preferred)

License/Certification:

• Oregon Driver's license and vehicle insurance (Required)
• Oregon Traditional Health Worker Certification (Preferred)

Work Location: In person

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