Job description
:
At UL, we know why we come to work.:
The IT Endpoint Lead develops and designs IT technology solutions within end-user and hardware systems. Performs complex analysis and translation of business, information, and technical requirements to achieve IT solutions that meet business needs. Develops design specifications and deliverables related to the support system enhancements.
JOB RESPONSIBILITIES:
Curious? To learn more about us and the work we do, visit UL.com.
Thousands of us around the world wake up every day with a common purpose: to make the world a safer, more secure and sustainable place. Science is in our DNA; we are endlessly curious and passionate about seeking and speaking the truth. We take delight in knowing that our work makes a meaningful contribution to society, and we are proud that our culture is centered on integrity, collaboration, inclusion and excellence. UL stands at the forefront of technological advancement, and we are continually challenged to find new ways to foster innovation and positive change. Satisfying? Yes. Exciting? Absolutely!
What you’ll learn & achieve::
This role is Hybrid at our Northbrook office
The IT Endpoint Lead develops and designs IT technology solutions within end-user and hardware systems. Performs complex analysis and translation of business, information, and technical requirements to achieve IT solutions that meet business needs. Develops design specifications and deliverables related to the support system enhancements.
JOB RESPONSIBILITIES:
Responsible for creating, testing, and modifying UL’s PC images for laptops and desktops
and UL’s patch management process for Microsoft security patches for workstations and servers- Performing software review, as necessary, to determine software solutions based on user request
- Perform software distribution and packaging duties as necessary
- Document configuration and installation processes and details
- Perform system hardware/software troubleshooting as necessary
- Interface with hardware and software vendors as necessary during imaging processes and standards activities
- Work with users, other support staff, and service desk for escalated troubleshooting assistance
- Assist in creating and deploying Active Directory Group Policy in relation to end-user computing configuration
- Actively participate in strategy and planning sessions related to PC and end client activities
- Lead and recommend project/activities to improve imaging processes and maintain currency with evolving solutions.
- M&A Integration and device strategy
- Experience with Windows Package Manager and Windows security tools
- Support with scripting and coding tools especially with regard to OSD Imaging processes and SCCM packaging.
- Assist in performing infrastructure upgrades and maintenance to MECM
#LI-SG2
#LI-Hybrid
What makes you a great fit::
- University degree in Computer Science or a related discipline plus generally two years of directly related experience and working technical IT experience in area(s) of specialty.
- Demonstrated knowledge of personal computer hardware the Microsoft Windows 10 and 11 operating systems, its service branches, and configuration. In depth experience and knowledge of Microsoft Endpoint Configuration Manager (formerly known as SCCM) and Microsoft Endpoint Configuration Manager OSD is required.
- Preferred experience with support of Lenovo hardware and Lenovo ThinkVantage technologies, Dell, Apple iOS, & Android.
- Preferred knowledge of contemporary "Modern PC" imaging techniques
Mission: For UL, corporate and social responsibility isn’t new. Making the world a safer, more secure and sustainable place has been our business model for the last 129 years and is deeply engrained in everything we do.
People: Ask any UL employee what they love most about working here, and you’ll almost always hear, “the people.” Going beyond what is possible is the standard at UL. We’re able to deliver the best because we employ the best.
Interesting work: Every day is different for us here as we eagerly anticipate the next innovation that our customers’ create. We’re inspired to take on the challenge that will transform how people live, work and play. And as a global company, in many roles, you will get international experience working with colleagues around the world.
Grow & achieve: We learn, work and grow together with targeted development, reward and recognition programs as well as our very own UL University that offers extensive training programs for employees at all stages, including a technical training track for applicable roles.
Total Rewards: All employees at UL are eligible for bonus compensation. UL offers a generous 401k matching structure of up to 5% of eligible pay. Additionally, we invest an additional 4% into your retirement saving fund after your first year of continuous employment. We provide Healthcare Reimbursement Accounts and Health Savings Accounts that UL contributes to twice per year! Depending on your role, you can work with your manager on flexible working arrangements. We also provide employees with paid time off including vacation, holiday, sick and volunteer time off.
Learn More::
Working at UL is an exciting journey that twists and turns daily. We thrive in the twists and revel in the turns. This is our every day. This is our normal.
Curious? To learn more about us and the work we do, visit UL.com.
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