FUNCTION:

Responsible for the preventive maintenance and repair of the hotels mechanical/electrical systems including all hotel operating equipment, and for the general maintenance and upkeep of the physical plant, FF&E, grounds and swimming pool.

RESPONSIBILITIES:

• Ensures complete guest satisfaction AND treats guests in friendly and helpful manner.
• Directs and coordinates the daily activities of all assigned department personnel and department responsibilities.
• Troubleshoots and repairs malfunctions in mechanical or electrical systems such as HVAC, plumbing, and other equipment throughout the hotel.
• Performs preventative maintenance assignments on a scheduled basis such as room care.
• Communicates with chief engineer and hotel department heads to become aware of maintenance needs and ensures timely response to internal requests.
• Services the hotels pool, including adjusting chemicals and cleaning filters, completing maintenance request forms and record logs.
• Maintains the building exterior and curb appeal for snow removal, lawn care, painting, and other gardening.
• Assist with maintaining franchise standards and follow-up on inspection deficiencies.
• Assist Chief Engineer with hiring and training maintenance engineer
• Investigates guest complaints.
• Supports all Risk Management guidelines for fire and safety regarding Engineering including the proper storage of chemicals, paints and etc.,
• Ensures that Quality Standards and Service are maintained for Property, Product, and People.
• Communicates daily with CE and other management, and department heads and employees.
• Must be able to work all shifts.
• Supports established policies and procedures for Winston Hospitality and the hotels brand.
• Assists in conducting the departmental operational audits and assists in developing corrective action plans.
• Practices the Winston Hospitality Culture and ensures all cultural expectations are implemented and regularly practiced.
• Supports hotels training needs and efforts.
• Responsible for performing other duties as assigned by management

TECHNICAL EXPERIENCE:

• Must have 3-5 years maintenance experience, with 1 year direct maintenance supervisory experience.
• Must be able to recognize potential safety hazards and security problems in the hotel and act upon each immediately.
• Must be highly skilled in HVAC, boilers, electrical, carpentry, dry walling, painting, plumbing, roofing, and landscaping.
• Must be able to troubleshoot and repair routine mechanical and electrical malfunctions in hotel systems and equipment.
• Must be willing and able to be responsive to complaints about maintenance and be willing and able to pitch in and help co-workers with their job duties and be a team player.
• Must have thorough knowledge of all operating departments including rooms, front office, housekeeping, engineering, accounting, sales, food and beverage.

Brand: Winstar Casino Hotel
Address: 21444 World Way Drive Thackerville, OK - 73459
Property Description: Winstar Casino Hotel
Property Number: 006