Job description
This position is open to Alaska residents only.
Are you ready to start your State of Alaska career? Are you climbing the administrative career ladder and are ready for the next rung up? Here’s your opportunity! We’re a dynamic administrative team and this position has a wide range of assignments that will give you experience in all administrative functions.
What you will be doing:
As an Office Assistant 1, you will provide a full range of clerical and receptionist services, playing a vital role in the workflow of the office, which greatly contributes to our mission of protecting vulnerable Alaskans. You will perform a variety of tasks, including answering the phone, greeting guests, data entry, processing incoming & outgoing mail, ordering office supplies and maintaining our inventory, taking payments and general money handling, processing the daily check log, invoices, timesheets, and other various front desk duties.
Our organization, mission and culture:
The mission of the Division is to provide all eligible Alaskans access to quality Medicaid services. The vision of the Division is to improve quality of health care for all Alaskans and fiduciary oversight for Alaska Medicaid. You contribute by ensuring that the goals and visions of the Division are met by supporting all the team members in their vital endeavors.
The benefits of joining our team:
We offer challenging and exciting work that has a positive impact on the lives of Alaskans. We are a dynamic, innovative, and fast-paced team. The administrative staff are critical team members by ensuring the lights remain on, workers paid, and sticky notes are stocked. We serve as the backbone of our division and value attention to detail, flexibility, a heart for service, and dedication to the mission of the Department of Health. All team members' input is valued, and we provide career growth and learning opportunities. We encourage contributions of ideas toward improvements in our operations and offer promotional opportunities within the division and department.
The working environment you can expect:
This position is conveniently located at 4601 Business Park Blvd, Bldg. K, in mid-town Anchorage with access to restaurants, shopping, bike paths, and nearby Cuddy Family Midtown Park. Free parking is provided. The workweek is Monday-Friday in the office full time. This is not a telework position.
Who we are looking for:
A candidate will need the following experiences, knowledge, skills and abilities to be successful in this position:
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Working knowledge of the proper use of English grammar, spelling, and punctuation.
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Ability to comprehend and follow oral and written instructions, procedures, and guidelines, and apply them to varied situations.
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Ability to answer telephones, greet visitors, direct them to appropriate program forms and information, respond to routine inquiries, and determine appropriate course of action relative to incoming messages, calls, or requests.
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Ability to recognize obvious differences among data, facts, objects, or material.
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Some knowledge of personal computer-based workstations and related business software suites in a business environment.
A cover letter is NOT required for this position. Your complete application, including supplemental questions will be used to determine which applicants will advance to the interview phase of the recruitment and selection process.
To view the general description and example of duties, please go to the following link: https://www.governmentjobs.com/careers/Alaska/classspecs
Minimum Qualifications
High school diploma or G.E.D.;
OR
Acceptance in full standing by an accredited college (this includes acceptance in a concurrent enrollment or dual enrollment program);
OR
A Career Readiness Certificate with ACT WorkKeys® scores of skill level 3 or higher in: Graphic Literacy (formerly Locating Information), Applied Math, and Workplace Documents (formerly Reading for Information).
Special Note:
ACT WorkKeys® skill testing and career readiness certification is available at the Department of Labor and Workforce Development's Alaska Job Centers.
"Acceptance in full standing" means acceptance to a post-secondary program by a college or university and does not require enrollment or participation in the program. This includes acceptance in a program offering college credits while in high school, or both high school and college credits, but does not include taking advanced placement courses in high school.
Some positions in this class require the incumbent operate a State vehicle. Such positions require the selected candidate possess a valid driver's license and be 18 years of age or older on or before the first day of employment.
Additional Required Information
At time of interview applicant is requested to submit:
- A copy of academic transcripts, to verify post-secondary education used to meet the minimum qualifications. (Unofficial are okay, please ensure that the institution name is listed on the transcripts).
- A list of three (3) professional references, one of which should be a supervisor, including name, job title, employer, and current phone number(s).
- A copy of your last two (2) performance evaluations, or two (2) letters of reference if evaluations are unavailable.
SUPPLEMENTAL QUESTIONS
For your application to be evaluated you must answer the Supplemental Questions. Be specific in your answers and tell us how you acquired the relevant experience. Please use complete sentences and proof-read your submissions when answering the supplemental questions. Your responses will be considered a writing sample and will be used to determine which applicants will advance to the interview phase of the recruitment process.
Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying. Omission of required documentation listed will result in an incomplete application and you will not receive further consideration.
WORK EXPERIENCE
When using work experience not already documented in your application, please provide the employer's name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported, and minimum qualifications are clearly met. Work experience needed to meet the minimum qualifications must be documented in the application. If the application does not support minimum qualifications, the applicant may not advance to the interview and selection phase of the recruitment. A resume will not be used to determine that minimum qualifications have been met for the position in which you are applying.
If you are currently or previously been appointed to a flexibly staffed position, please ensure your work experience within a flexibly staffed position indicates the actual dates employed at each level. Ensure your time and any subsequent flex promotion(s) are documented as a separate position. This is required as there are minimum qualifications that require experience at a particular level in which the lower level may not be considered. If this information is not accurately reflected in your application this may cause the processing of your application for consideration to be delayed.
NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.
The State of Alaska does not provide VISA Employer sponsorships.
RECRUITMENT SCOPE: AK Residents Only
This position is open to AK Residents Only.
MULTIPLE VACANCIES
This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.
APPLICATION NOTICE
You can ONLY apply for this position through the Workplace Alaska website or via hardcopy application. If you accessed this recruitment bulletin through a job search portal such as AlaskaJobs or any other database, you MUST use a Workplace Alaska online or hardcopy application to successfully apply. Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska "How to Apply" webpage, found here: http://doa.alaska.gov/dop/workplace/help/
NOTICE
Questions regarding the application process can be directed to the Workplace Alaska hotline at 800-587-0430 (toll free) or (907) 465- 4095. If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the 'govermentjobs.com' domains. For information on allowing emails from the 'governmentjobs.com' domains, visit the Lost Password Help page located at https://www.governmentjobs.com/OnlineApplication/User/ResetPassword.
EEO STATEMENT
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P. O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.
Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area. Requests for information may also be emailed to recruitment.services@alaska.gov.
For applicant password assistance please visit: https://www.governmentjobs.com/OnlineApplication/User/ResetPassword
Contact Information
For specific information in reference to the position please contact the hiring manager at:
Name: Victoria Setchell - Administrative Officer 1
Email: victoria.setchell@alaska.gov
Careers with the State of Alaska offer MANY benefits
The following information describes typical benefits available to employees of the State of Alaska. Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work.
For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an orientation video from Division of Retirement and Benefits. (Please note this video is specifically designed for new State Employees.)
Insurance Benefits
- Health insurance, which includes employer contributions toward medical/vision/dental
- The following employee groups are under AlaskaCare Benefits administered by the State: See http://doa.alaska.gov/drb/programs/index.html for additional information.
- AVTEC
- Confidential
- Correctional Officers
- Marine Engineers
- Mt. Edgecumbe Teachers
- Supervisory
- Unlicensed Vessel Personnel/Inland Boatman's Union
- Exempt employees (not covered by collective bargaining)
- The following employee groups are covered by Union health trusts. Contact the appropriate Union for additional information.
- General Government
- Labor, Trades and Crafts
- Public Safety Employees Association
- Masters, Mates & Pilots
- The following employee groups are under AlaskaCare Benefits administered by the State: See http://doa.alaska.gov/drb/programs/index.html for additional information.
- Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit)
Optional Insurance Benefits
- Group-based insurance premiums for
- Term life (employee, spouse or qualified same sex partner, and dependents)
- Long-term and short-term disability
- Accidental Death and Dismemberment
- Long-term care (self and eligible family members)
- Supplemental Survivor Benefits
- Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses
Retirement Benefits
- Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS)
- Matching employer contribution into a defined contribution program (new employees)
- Employer contribution into a defined benefit or defined contribution program (current employees)
- Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security
- Option to enroll in the Alaska Deferred Compensation Program
- Note: The Defined Contribution Plan, Supplemental Annuity Plan and Deferred Compensation Program offer a variety of investment options
See http://doa.alaska.gov/drb/retirement/index.html for additional information
Paid Leave & Other Benefits
- Personal leave with an accrual rate increase based on time served
- Eleven paid holidays a year
- Gym discounts at participating fitness providers in multiple locations throughout the state.
See http://doa.alaska.gov/drb/ghlb/employee/health/gymListing.html for additional information
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