Job description
The State of Nebraska, Department of Health and Human Services is seeking a Office Technician for the Division of Children and Family Services. The successful candidate will provide general clerical support at the Seward Child and Family Services Local Office. Do you have an eye for detail, love working with others AND have a passion to make a difference in the lives of Nebraska families? If so, WE NEED YOU!
What we can offer you:
- Stable Employment Opportunity
- Career Development and Learning
- Tuition Reimbursement
- 156% match of first 4.8% contribution to Retirement Plan
- 13 Paid Holidays
- Generous Leave Accruals and benefits
- Opportunity to be part of a caring organization
- Flexible Schedules
- Perform office support work involving entering data, filing, dispatching, sorting, or opening mail, completing forms, copying, searching records, answering multi line phones and keyboard
- Enter, retrieve and research information using the NFOCUS system
- Operate various equipment such as scanning/imaging equipment, telephones and computers necessary to obtain necessary client information and to prepare documents for scanning and tie the documents to client files.
- Complete/enter information and mails form letters to providers to request medical/education/mental health records.
- Complete forms and reports or enter information regarding scheduling, billing, appointments or other documents involving service or program activities.
- Schedule and transport or arrange for the transportation of clients for medical appointments, shopping trips, visitations or other activities.
- Prepare case files, both paper and electronic when a new case opens
- Monitoring of car fleet for the CFS program for that office
- Complete service referrals and scan/print service authorizations
- Prepare and provide case documentation to legal parties
- Print performance reports weekly for each unit
REQUIREMENTS: Coursework/training or experience in public contact, customer service, and/or performing and applying office/clerical support procedures, including the use of a personal computer, associated software, and office equipment.
PREFERRED: Experience using Microsoft Office including email, creating and editing word documents, and excel.
For more information about the Nebraska Department of Health and Human Services and the Division of Children and Family Services, please visit our website, http://dhhs.ne.gov.
Check out all that the State of Nebraska has to offer! For more information on benefits currently offered to permanent teammates, please visit: http://statejobs.nebraska.gov/benefits.html
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