What’s in it for you?

• Represent one of the largest smart home brands in the world.
• You can work from anywhere.
• A competitive salary with a full benefits package.

What will you do?

• Become a product expert on the client’s exciting line of Home Appliance products and assist retailer sales professionals with online support.
• Support the client’s ePromoter team to help handle consumer questions.
• Create and maintain relationships with uncovered retail locations and promote virtual touchpoints
• Ensure all locations are up to client’s standards, including displays and product assortment
• Support retail stores with product support in regards to demo issues and/or product issues.
• Escalate issues, per SOP, to ensure positive experience within retail environment
• Identify brand advocates and support via various initiatives
• Establish and maintain strong working relationship with the client’s product training and product management teams, sales account managers, and service/engineering team.
• Remain knowledgeable on client products through successful completion and competency assessment of internal or external training programs.

How will you succeed?

• Going beyond what’s expected to deliver results for the client.
• Leveraging your love for consumer electronics and the IoT space.
• Engaging retail stores and retail sales professionals by using your exceptional communication skills – especially written.
• Exhibit stellar time management, flexibility, accountability and work ethic.

What experience should you have?

• 2 years in retail, retail operations, retail distribution, merchandising, sales, marketing and service organizations.
• Exceptional communication skills.
• Tools and Technology: Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams), Web browsing tools (Internet Explorer, Mozilla Firefox, Google Chrome, etc.)