Summary/Description:
The role of the Administrative Assistant for the Small Business Center (SBC) is to perform a
variety of administrative and technical duties; prepare for seminars and customized training projects, prepare budget updates and monthly reports. Provide a professional customer experience to clients and potential clients. Update and maintain the SBC calendar and calendar of events and activities. Receive phone calls and provide requested and current information to clients, customers, and those who are seeking information.

Essential Job Functions:
1. Provide professional customer service, provide and maintain confidentiality, conduct a variety of administrative and secretarial activities for the Director of SBC; independently respond to letters and general correspondence of a routine nature; type or word process a variety of regular and confidential documents including general correspondence, agendas, reports, forms, certificates, contracts and memos; collate and prepare copies of documents and flyers; distribute information.

2. Answer the telephone in a courteous and professional manner; respond to requests for information from the general public, clients, students, faculty and staff; provide routine information and directions; schedule appointments with clients and convey messages; provide information on small business entrepreneurial, provide small business packets and information.

3. Verify and review forms for completeness and conformance with established regulations and procedures; update and maintain files; purge outdated and obsolete tiles and shred sensitive documents; collect and process appropriate information; ensure that regulatory or accrediting agencies receive appropriate forms and reports.

4. Ensures all participants, clients, and students who participate in seminars or trainings are in the NCID system.

5. Perform administrative duties within the clerical support system; orders and maintains appropriate supplies and equipment; requisitions and maintains print and non-print departmental materials; recommend improvements in workflow, procedures and use of equipment.

6. Make appointments, arrangements, and confirmations for various meetings attended by the SBC Director; prepare travel requests and reimbursement forms; complete necessary registrations; confirm registrations.

7. Collect and distribute mail from the Jernigan Building mail room for the SBC.

8. Coordinates special seminars, training sessions and workshops; confirm instructors’ fee with SBC Director; prepare information packets and booklets and submit contract(s) to Business Office after SBC Director approval.

9. Accurately register students for classes into the NCID system as directed by the SBC Director, ensuring the correct student(s) are registered.

10. Collect appropriate fees for classes, timely complete sponsorship form(s) for appropriate approvals.

11. Coordinate and schedule seminar and conference rooms in the Jernigan building and the Freeland building for SBC seminars for the general public as well as faculty and staff.

12. Prepare travel accommodations and reimbursements for training for supervisors as well as for presenters/instructors.

13. Prepare seminars and programs; represent the SBC in the absence of the SBC Director.

14. Responsible for the upkeep and current activities/meetings posted on the various bulletin boards in the campus buildings.

15. Print course outlines for courses/seminars and make necessary copies for instructors.

16. Perform other duties and responsibilities as assigned by the supervisor and Executive Director of Continuing Education and Workforce Development.

Education: High School Diploma or the equivalent.

Knowledge of

• Strong experience with social media.
• Provide strong mature professional conduct in an office setting.
• Advance knowledge of office skills.
• Basic bookkeeping and accounting, basic mathematic principles, marketing and public relations.

Ability to:

• Work independently, exercising good judgment and initiative.
• Use computer applications to include: MS Excel, MS Word, desktop publishing, Office 365.
• Interact effectively and professionally with the public.
• Establish and maintain a cooperative and team-oriented working relationship with those contacted in the course of work and with other areas of the College.
• Represent the SBC and Roanoke-Chowan Community College in a professional and positive manner.

Working Conditions:
Environmental: Office environment

Physical: Essential and other important functions may require light lifting; sitting, standing or walking for prolonged periods of time.

Hourly Rate of Pay: $15 - $18 - salary is based on experience.

SPECIAL NOTES:
Candidates must successfully complete a criminal background investigation. Only those who are interviewed will be notified of the status of the position.

Roanoke-Chowan Community College does not discriminate on the basis of race, color, creed, national or ethnic origin, sex, religion, disability, age, political affiliation or belief, genetic information, veteran status, or citizenship status (except in those special circumstances permitted or mandated by law). The following have been designated to handle inquiries regarding the non-discrimination policies: Title IX/Equity and ADA/Section 504 Coordinator, AVP of Student Services, 109 Community College Road, Room 111F, Ahoskie, NC 27910, 252-862-1267. (Employee complaints), Director of Human Resources, Human Resources, 109 Community College Road, Room 105, Ahoskie, NC 27910, 252-862-1302. Any complaints filed against the Title IX/Equity Coordinator or ADA/Section 504 Coordinator shall be handled by the Vice President of Instruction and Student Services, 109 Community College Road, Room 104, Ahoskie, NC 27910, 252-862-1287.