Job description
As an Ambassador of Davidoff of Geneva since 1911, the Sales Associate is expected to be instrumental in the sales efforts within the store, and insure that each client receives the highest levels of personalized service. Service will include, but not be limited to, excellent knowledge and demonstration of products and accessories; personal product consultation, and development and maintenance of their customer client database. Embrace Company goals by taking ownership in and responsibility for commitments and standards and achieving monthly sales goals, perform routine operational tasks as assigned by the General Manager, and maintain overall appearance of the store.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Selling skills: Ability to meet monthly sales goals
- Strong clientele/customer development skills
- Customer focus: Dedicated to meeting customer expectations
- Ability to establish and maintain effective relationships with customers
- Ability to learn and effectively convey product knowledge as a tobacconist to sell cigars, pipes, and smoking accessories.
- Experience with and or ability to maintain and cultivate a strong client book
- Knowledge of or open to learning visual merchandising and our specific guidelines.
- Genuine interest and experience in high-end luxury retail.
- Demonstrated ability to communicate with customers, co-workers, and business contacts in a courteous and professional manner
- Dress in a professional manner
- Ability to work varied hours/days, including nights, weekends and holidays
- Excellent communication (both verbal and written)
- Ability to build and maintain client relationships.
- Consistently seek product knowledge to act as an expert for the customer.
- Detail oriented with a pleasing personality; demonstrate an energetic and positive attitude.
- Foreign language skills strongly preferred
- Have good knowledge and proficient in the use of computers and computer software such as; POS register system.
- Good mathematical skills
- Fluency in other languages preferred - a specific interest in: Mandarin, Portuguese, Spanish, and Russian
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