Job description
Title: Quality Shipping Specialist
Country: United States of America
This position’s primary responsibility is to manage all sample and consumer service fulfillment processes for Lamb Weston. Within this role, you will provide support to Production Plants, Sales, Regulatory Affairs, Marketing and Consumer & Customer Affairs. There will be Technical, Physical and Managerial components with Customer Experience and Safety being paramount.
Job Requisition ID: Req-231144
Time Type: Full time
Lamb Weston is an Equal Opportunity Employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status or any other protected factor under federal, state or local law
Country: United States of America
About Lamb Weston
Lamb Weston is a leading supplier of frozen potato, sweet potato, appetizer and vegetable products to restaurants and retailers around the world. For more than 60 years, we’ve produced innovative, inventive products that make life better for our customers and their customers.
Job Description Summary
This position’s primary responsibility is to manage all sample and consumer service fulfillment processes for Lamb Weston. Within this role, you will provide support to Production Plants, Sales, Regulatory Affairs, Marketing and Consumer & Customer Affairs. There will be Technical, Physical and Managerial components with Customer Experience and Safety being paramount.
Job Description
- Process sample fulfillment requests: order products from local warehouses, transfer products from remote warehouses, prepare cases with dry ice and labeling, coordinate pickup, delays and any issues with couriers and enter shipment information within SharePoint
- Collaborate with Lamb Weston Trade Team on providing necessary information and coordination of international sample shipments
- Creation of all QA Dept Purchase Orders and entry of all department invoices within SAP
- Management of temporary employees and QA Shipping Laborer, including morning strategy meetings and end of day summaries
- Inventory incoming and outgoing products appropriately for freezer storage
- Maintain current Shipping Request site and discover new digital strategy with better company alignment
- Generate and analyze regular reports on shipping volume, costs, and inventory
- Maintain, report and coordinate storage and ordering of all shipping supplies to eliminate runouts
- Provide backup for all Customer and Internal cuttings and trainings, Quality Assurance checks and shipment processes during department absences
- Create and audit all procedures related to Sample Fulfillment Department
- Train all backups and stakeholders on all related procedures at regular cadence
Basic & Preferred Qualifications
Education/ Certifications:
- 4-year college degree preferred
Skills and Experience:
- 5 years related experience in Shipping, Quality Assurance, Restaurant Operations and/or Manufacturing is highly preferred
- Customer Experience or Service Experience is a plus
- Managerial and Strong Leadership Skills required
- Strong Work Ethic and Employment History required
- Excellent verbal and written communication skills are essential
- Intermediate to Advanced PC Skills must include Windows, Word, Excel, SharePoint, and Outlook
- Experience with Salesforce and/or Lamb Weston software systems and processes a plus
- Comfortability reporting and speaking in front of an audience
- Must be highly organized, efficient, and results-driven in your day-to-day work
Physical Environment/Demands:
- While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
- Employee may use calculators, keyboards, telephone and other office equipment in the course of normal workday
- Ability to lift up to 60 pounds repetitively and to stand, walk, bend, stoop, twist and turn frequently.
- Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
- Valid Driver’s License and driving record that meets Lamb Weston Driving Standards
- Exposure to temperatures ranging from -5 degrees below zero to 35 degrees Fahrenheit in Freezer on and off throughout workday
- May have to sample food while evaluating Lamb Weston products
- Climbing to various heights via stairs or ladders on a regular basis
- Walking and standing on various surface types
- Operation of commercial fryers, ovens, and other cooking equipment
- Operation of heavy equipment, including pallet jack and forklift
Industry-Competitive Benefits
Coupled with our compensation and bonus incentive programs, our benefits deliver rewards that are market competitive. Some of the most attractive elements of our benefit programs include:
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Health Insurance Benefits - Medical, Dental, Vision
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Flexible Spending Accounts for Health and Dependent Care, and Health Reimbursement Accounts
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Well-being programs including companywide events and a wellness incentive program
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Paid Time Off
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Financial Wellness – Industry leading 401(k) plan with generous company contributions, Financial Planning Services, Employee Stock purchase program, and Health Savings Accounts, Life and Accident insurance
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Family-Friendly Employee events
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Employee Assistance Program services – mental health and other concierge type services
Benefits may vary based on location, job role/level, job status, and/or the terms of any applicable collective bargaining agreements.
Job Requisition ID: Req-231144
Time Type: Full time
Lamb Weston is an Equal Opportunity Employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status or any other protected factor under federal, state or local law
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