POSITION SUMMARY

The Receiver processes incoming and outgoing shipments of goods while maintaining a clean and organized work space, accurately accounting for goods, and ensuring efficient flow to all departments while providing genuine, helpful, and respectful customer service to vendors and staff based on the ethical values of cooperatives.

DEPARTMENT Operations and Services

FLSA STATUS Non-exempt

REPORTS TO Assistant Store Manager

UNION STATUS Teamsters Local 150

Essential Duties and Responsibilities

• Upholds all Co-op policies, procedures and expectations.
• Receiving Operations
  • This position spends an average of 75% of its time performing Receiving responsibilities and 25% of its time performing Department Support.
  • Log all incoming deliveries in the receiving log including date of delivery and all necessary documentation.
  • Inspect all goods received to verify that quality meets SNFCs standards.
  • Count all product received, verifying that actual goods match associated invoices, pick slips, or and packing lists.
  • Maintain a file of packing slips and pick lists and match them with mailed invoices.
  • Code invoices with proper purchase and expense accounts.
  • Promptly notify appropriate department personnel when goods are received and verify that goods are properly routed to designated areas.
  • Record credits in credit log and notify vendors of credits and returns daily.
  • Verify that credit memos are received for credits recorded.
  • Maintain working knowledge of common carrier (UPS, FedEx, etc.) systems for shipping goods out and prepare goods for shipping as needed.
  • Maintain a neat and orderly receiving area and preserve unobstructed traffic flow, including creating cardboard bales and removing empty pallets and trash as needed.
  • Maintain area for products waiting to be returned and assure that vendors pick up and remove return items from the premises.
  • Keep alleyway and receiving dock clean and organized.
• Department Support
  • Accept assignment to departments as directed by manager-on-duty, depending on store need.
  • Receive direction from appropriate department managers.
  • Stock and rotate products following appropriate Department procedures.
  • Dust, wipe down, front and face products to achieve an attractive retail presentation.
  • Maintain a working knowledge of products, back stock locations, and stocking supplies for all departments.
  • Maintain orderliness and cleanliness of building perimeter, sales floor, and department work areas.
  • Adhere to proper safety procedures in all departments.

ESSENTIAL QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Language Ability
  • Read and comprehend simple instructions, short correspondence and memos.
  • Write simple correspondence.
  • Effectively present information in one-to-one and small group situations to customers and other employees.
• Math Ability
  • Add and subtract two digit numbers and to multiply and divide with 10s and 100s mentally.
  • Perform these calculations using units of U.S. currency and weight measurement, volume and distance.
• Reasoning Ability
  • Apply common sense understanding to carry out detailed written or oral instructions.
  • Deal with problems involving a few concrete variables in standardized situations.
• Computer Skills
  • Use Email, website and time clock software proficiently.
• Operational Equipment Skills
  • Operate a forklift.
  • Operate an electric stacker.
  • Operate a pallet jack.
  • Operate a cardboard baler and a compactor.
  • Operate a hand truck and other equipment carts.

ESSENTIAL MENTAL REQUIREMENTS AND COMPETENCIES

To perform the job successfully, an individual should demonstrate the following competencies:

• Customer Service
  • Manages difficult or emotional customer situations.
  • Responds promptly to customer needs.
  • Responds to requests for service and assistance.
• Attendance and Punctuality
  • Is consistently at work on time.
  • Arrives at meetings and appointments on time.
• Dependability
  • Follows instructions.
  • Responds to management direction.
• Quality
  • Demonstrates accuracy and thoroughness.
  • Looks for ways to improve and promote quality.
  • Applies feedback to improve performance.
  • Monitors own work to ensure quality.
• Quantity
  • Meets productivity standards.
  • Completes work in timely manner.
  • Strives to increase productivity.
  • Works quickly.
• Safety and Security
  • Uses equipment and materials properly.
  • Protects the safety of self, co-workers, and Co-op patrons at all times.
  • Reports any potentially harmful equipment or situations to supervisor without delay.
  • Report safety-related accidents and incidents to a manager immediately.
  • Follow all company safety policies and procedures.
  • Operate equipment properly and in a safe manner that will not lead to injury of self or others.

ESSENTIAL PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Frequent Physical Demands
  • Stand for extended periods of time.
  • Use hands to grasp, handle, and feel.
  • Reach with hands and arms.
  • Walk, climb, balance, and stoop.
  • Lift and move up to 30 pounds.
  • Talk and hear.
• Occasional Physical Demands
  • Lift and move up to 50 pounds.
• Specific Vision Ability
  • Close vision, distance vision, peripheral vision, and depth perception.

WORK ENVIRONMENT

The work environment described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Occasional exposure
  • Outdoor weather conditions
  • Extreme cold (non-weather)
  • Hot, wet, or humid conditions (non-weather)
• Frequent exposure
  • Fumes or airborne particles
  • Cleaning solutions
• The noise level in the environment is usually moderate

IMPORTANT DISCLAIMER NOTICE
The job duties, elements, responsibilities, skills, functions, experience, educational factors and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The employer reserves the right to revise this job description at any time and require employees to perform other tasks as circumstances or conditions of its business, competitive considerations or the work environment change.

Sacramento Natural Foods Co-op is an equal opportunity employer.