The Seasonal Part-Time Ticket Sales Associate is responsible for selling tickets to the public from the box office using a ticket software system, while providing general information to guests. We request all applicants for this position have availability to work during the BNP Paribas Open tournament.

Part time shifts will vary as follows:

June through February between 8am-5pm March shifts vary from 8am-10pm

Duties and Responsibilities:

• Sell tickets to the public from the Box Office.*
• Assist guests at the Box Office window and help resolve all issues/problems.*
• Create exceptional experience for all guests through a safe, clean, and friendly environment.*
• Familiarize self with different venue layouts.
• Answer questions regarding events, tickets, & schedules.*
• Balance money at end of shift with supervisor.*
• Follow all operational policies and procedures for box office operations.
• Other duties as deemed necessary or as directed.

• Essential Functions

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Ability:

Ability to read and interpret documents such as tickets, Driver’s License, draw sheets, and site maps. Ability to write routine reports and correspondence. Ability to speak effectively with sponsors, customers or employees of organization. Bi-lingual a plus.

Math Ability:

Ability to calculate figures and amounts such as discounts, interest, and percentages. Ability to apply concepts of basic math. Cash handling experience required.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills:

To perform this job successfully, you must be able to successfully demonstrate the ability to use and complete tasks using our ticketing system. Training is provided.

Education/Experience:

High school diploma or GED; some college preferred but not required. Sales support history preferred.

Equipment:

• Desktop Computer, laptop
• Telephone
• Copier/Xerox/Fax

Knowledge, Skills and Other Abilities:

• Time management skills
• Strong oral and written communication skills
• Professionalism
• Strong customer service experience
• Conflict resolution skills
• Cash Management
• Must be security conscious
• Detail oriented
• Reliable

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, stand, walk, stoop, kneel, crouch and talk or hear. The employee is frequently required to use hands, reach with hands and arms. The employee is required to sit still through intermittent periods. The employee is required to walk while delivering materials. The employee must occasionally lift up to 25 pounds.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to indoor and outdoor weather conditions. The employee is occasionally exposed to hot, wet, or humid conditions. Requires extended work hours, weekends, and some holidays as needed for special projects/events.

The noise level in the work environment is usually moderate.

Desert Champions continues to encourage employees to be vaccinated and boosted against Covid-19 and will continue to monitor federal, state, and/or local laws to safeguard the health of our employees, guests, vendors, and players.