Job description
At Oncourse Home Solutions (OHS), we are a people-centric organization. We do what is right for our people so they can do their best when serving our 1.4+ million customers across the U.S. Our mission is to help homeowners navigate the unexpected, reduce costs, and make homeownership enjoyable for all. Our vision is to make our products and services accessible to all by becoming the most forward-thinking and community-driven home solutions organization of the 21st century. We are committed to fostering an environment that embraces diversity in all forms, where our employees, customers and partners feel valued, respected, and supported.
We’re innovators, dreamers, problem solvers, and community leaders. Our passion for empowering customers to confidently run their households is what drives us. When our clients need help with home maintenance, repair, or coverage, we’re there. This is what it means to be an Oncourse Super. Supers get it done. We sweat homeownership so our customers don’t have to. We view every day as an opportunity to step up, step out, and remind others that we’re in this together, to stay on course. That’s what it means to lead like a Super.
As a leader in the U.S., providing home warranty and home repair services, operating under the brands American Water Resources, Pivotal Home Solutions and American Home Solutions. We partner with cities, utilities, insurance providers, retailers, financial service companies and member associations to help them maintain and protect their customers’ most important asset — their home.
We are a proud equal opportunity employer, and our employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, ancestry, marital status, parental status, mental or physical disability, military or veteran status, or any other basis protected by federal, state, or local law. OHS is committed to recruiting and retaining talented applicants and to providing all employees with a workplace free from discrimination and/or harassment.
We are seeking a highly skilled Senior Salesforce Developer to join our team. The ideal candidate will have a strong background in developing and maintaining custom solutions in Salesforce, with a deep understanding of Apex, Visualforce, and Lightning Web Components. The Senior Salesforce Developer will work closely with cross-functional teams to understand business requirements and develop scalable solutions that meet those requirements. The Senior Salesforce Developer will also be responsible for mentoring junior developers and contributing to the overall success of the development team.
This role will be reporting to the Senior Director, Salesforce & Call Center Technologies
Located at our office in Naperville, IL or Mt. Laurel, NJ our office environment is a key driver of our company culture and employee experience, so a regular in-office hybrid model (generally T-TH in office and M & F remote) is required.
Responsibilities include but not limited to:
- Analyze, evaluate, configure/develop and test Sales/Service Cloud, and other related or integrated platforms as needed, to enable user functionality with minimal on-going maintenance and post-production incidents.
- Design Sales/Service Cloud solutions by working closely with application owners, business analysts, solution architects and product owners to build technology solutions to meet business needs.
- Understand and follow Enterprise Architecture processes.
- Design, develop, and maintain custom solutions in Salesforce using Apex, Visualforce, Lightning Web Components, and other Salesforce technologies.
- Collaborate with cross-functional teams, including business stakeholders, product owners, and other developers to understand business requirements and develop scalable solutions.
- Perform code reviews, unit testing, and integration testing to ensure quality and maintainability of the codebase.
- Troubleshoot and resolve technical issues in Salesforce.
- Stay up to date with the latest Salesforce releases and technologies.
- Create technical documentation for the codebase and contribute to the knowledge base.
- Mentor and coach junior developers and contribute to the overall success of the development team.
- Lead technical design sessions and provide technical guidance to other team members.
- Work with the Salesforce platform owner to ensure compliance with Salesforce best practices and security standards.
- Participate in Agile development methodologies, including sprint planning, retrospectives, and daily stand-ups.
- Collaborate with the QA team to ensure that all customizations are properly tested before deployment.
- Develop and maintain integrations with other business systems, such as Oracle ERP and CRM, Amazon Connect, Payment Gateway.
- Create and maintain Salesforce configuration documentation and technical specifications.
- Provide technical guidance to non-technical stakeholders and explain technical concepts in non-technical terms.
- Support the production environment and respond to production issues in a timely manner.
Experience and Qualifications of the Role
- 8-12 years of IT experience with 5+ years in Salesforce development, with a focus on Apex, Visualforce, and Lightning Web Components.
- Extensive experience with customization on the Salesforce Lightning platform using declarative platform-tools.
- In-depth knowledge of APEX with a strong experience of using developer toolkit including Apex Classes, Controllers, and Triggers
- Substantial experience of using Visual Force for SF development
- Strong knowledge of SOAP and REST web services
- Practical knowledge of Object-Oriented Programming language (JAVA, .NET)
- Proficiency with SOQL & SOSL languages
- Implement best practices to perform operational support, enhancements, bug fixes as needed to the Salesforce.com platform/ Salesforce Platform Developer I / Developer II / Salesforce Certified Platform App Builder
- Utilize Salesforce APIs to integrate with other systems used in the organization.
- Proactive and willing to go above and beyond to satisfy the client and deliver on project goals.
- Proficiency with HTML/CSS, JavaScript, jQuery, Salesforce tools like Process Builder, Visual Flows, Approval process, etc.
- Working knowledge in SDLC process, Agile Scrum Methodology, version control software like GIT, Jenkins, etc.
- Demonstrated experience and knowledge of relational databases, data modeling, and ETL tools (Data Loader, Xplenty, Blendo, Jitterbit)
- Knowledge of the Salesforce ecosystem and how to integrate Apps via the AppExchange platform.
- Good understanding of Salesforce technology & different platforms
- Experience in using Vlocity software to build & deliver applications.
- Data Analysis: Interpreting data, analyzing results, Identifying patterns and trends.
Education
Bachelor's degree in Computer Science, Software Engineering, or a related field.
Certificates, Licenses, Registrations
Salesforce Developer certification (Platform Developer I or II) is required.
Competencies
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