SOCIAL WORKER ASSISTANT - COMMUNITY HEALTH
Full Time
Newport Beach, CA 92663
Posted
Job description
Salary Range: $23.1800 - $35.6200 /hour
The Social Worker Assistant provides administrative support, programmatic assistance, and patient navigation for patients, the Center for Healthy Living staff, and partner agencies.
- Support includes patient screening, conducting intake interviews, appointment scheduling, case management, and overall coordination of the patient care plan.
- Coordinates with clients/patients to ensure they are following up on recommendations by Center for Healthy Living staff and assist with obtaining essential services.
- Contacts appropriate community resources to meet clients’ needs.
- Maintains regular contact with clients, facilitating communication between the client, family, and Center staff.
- Ensures information on the plan of care is provided to all care providers with patient consent.
- Performs administrative support duties which include clerical duties and answering telephone calls from referral services, the public, and community agencies.
- Projects an image of professionalism in communication, appearance, and conduct.
- Maintains confidentiality.
- Acts as Hoag Ambassador to patients, visitors, staff, physicians, vendors, and the community.
- Performs other duties as assigned.
Education and Experience:
- High School Graduate or equivalent required
- Working knowledge of Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint, plus healthcare database systems preferred
- Associate degree in Social Welfare, Social/Human Services, Sociology other behavioral science preferred
- Organized and able to maintain clear and concise case records required
- Reliable transportation for commuting between locations required
- Working knowledge of public and private social service agencies and other community resources available to meet clients’ needs required
- Knowledge of basic social service needs of individuals and families and basic factors which support individual and family social and physical well-being such as health care, household management, and material needs required.
- Principles and techniques of interviewing are required to obtain information needed to determine the nature of individual and family problem situations required.
- Knowledge of problem behavior patterns, appearance, and conditions of clients indicative of the need for help required.
- Knowledge of methods and techniques to support clients in working self-sufficiency and mutually agreed upon goals required
License and Certifications:
- A valid California Driver’s License is required.
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