Job description

JOB DESCRIPTION

Job Title: Instructor

Reports to: Aquatics Director

Date Updated: April 24, 2017

Position Purpose

Accomplishes department objectives by teaching clients how to swim; maintaining facility cleanliness; providing exceptional customer service.

Essential Job Duties

• Teaches lessons to all ages and abilities; conducts lessons according to SwimLabs training; upholds company core values and displays competence in performing expectations.
• Provides accountability by submitting lesson plans in a timely manner; completes lesson notes for private lessons; communicates issues or questions to management.
• Establishes strategic goals by using lesson plans; builds relationship with clients; is prepared to teach upon arrival to work; is safe and competent to be left alone.
• Accomplishes responsibilities outside of teaching objectives by documenting completed tasks; takes initiative to find work; uses sound judgment to make decisions.
• Maintains quality service by enforcing quality and customer service standards; provides a safe and comfortable environment for all clients; resolves issues; identifying needs; recommending system improvements.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks.
• Complies with employment expectations; makes appropriate adjustments when requested by management, including evaluation feedback; upholds standards of all signed contracts.
• Contributes to team effort by accomplishing related results as needed.

Skills/Qualifications

Customer Service, Performance Management, Lesson Management, Quality Management, Effective Communication, Results Driven, Team Oriented, Teachable, Handles Pressure, Giving Feedback, CPR & First Aid Certified, SwimLabs Level I Certified.

Job Type: Part-time

Pay: $15.50 - $19.00 per hour

Schedule:

• 4 hour shift
• After school
• Evening shift
• Weekend availability

Supplemental pay types:

• Bonus pay

Work Location: In person

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