• 1 year contract opportunity - W2 (No C2C)
• Compensation: $40 - $60/hr
• Hybrid: 1020 Kifer Rd, Bldg 108, Sunnyvale, CA, 94086

We’re Intuitive: a global technology leader in minimally invasive care and a pioneer of robotic-assisted surgery. Working closely with hospital teams, we’re developing integrated solutions that help enable physicians to get patients back to what matters most. Our technology has been used in nearly 10 million operations across 67 countries.

Together, we’ve dedicated more than two decades for innovating for better care through enhanced experiences, improved efficiencies, and reduced cost of care. In this role, you will join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients.

Primary Function of Position:

The Technical Writer ensures that development and delivery of technical documentation is consistent and compliant with support needs and company guidelines. The Technical Writer produces accurate, clearly presented, consistent customer product documentation on time for product shipment, and requires no instruction on day-to-day work, general instruction in new assignments.

Roles & Responsibilities:

• Plan, write, and edit instructions for use (IFU) for medical device systems and instruments, including large system manuals, instrument manuals, and ship-with literature using Adobe FrameMaker, Adobe InDesign, or extensible markup language (XML)
• Collaborate with department team members and with cross-functional team Subject Matter Experts (SMEs) to research and develop content for instructions for use and validate content
• Own document creation from inception to completion
• Work to ensure compliance with FDA and regulatory guidelines
• Work with interaction designers and technical illustrators to develop documentation images, including raster and vector images
• Conduct validation and verification of technical documentation
• Complete documentation control steps to release final documentation. This includes Change Orders in the documentation control system.
• May participate in product development core teams as representative for technical publications
• Use skills as an experienced technical communication professional with understanding of industry best practices and company objectives to resolve complex issues in creative and effective ways
• Serve as lead writer on projects and mentor other writers
• Determine best means to solve technical problems. Evaluate, recommend, or develop process and productivity aids.
• Keep abreast of the basic requirements for compliance in own area of work and complies with those requirements. Participate as required in training on regulatory issues affecting own area of work and share learned expertise with others. Bring regulatory compliance questions/issues to the attention of management.
• Adhere to policies, procedures, and quality documents. Collaborate with project team members to share knowledge and best practices.

Skills, Experience, Education, & Training:

• 8+ years technical writing experience in a hardware, software, biotechnology, or medical environment, including documentation for a highly technical audience.
• Bachelor’s degree in communications, professional writing, English, biological/medical/engineering sciences, or equivalent preferred
• Strong writing and grammar skills in areas of content development and writing style. Analytical ability to swiftly grasp and effectively communicate complex scientific and engineering concepts.
• Strong organizational skills and ability to manage deliverables for multiple projects under tight deadlines, set priorities, and manage time effectively.
• Understanding of mechanical concepts and complex mechanical devices required.
• Expert knowledge of current versions of standard authoring tools, including Adobe FrameMaker or Adobe InDesign and Adobe Acrobat experience required
• XML, Darwin Information Typing Architecture (DITA), and content management experience preferred
• Working knowledge of Adobe Illustrator, Adobe Photoshop, or equivalent desirable
• Previous experience with medical devices and a regulated environment preferred
• Understanding of localization process preferred

Please note that this is a contract role providing services to Intuitive through our direct sourcing partner, Raise, who manages Intuitive’s Contractor Talent Community. If you are selected for this role, you will be employed by Raise and will not be an employee of Intuitive.

Work with an Award Winning Employer:

• Best Places to Work, Glassdoor Employees’ Choice, 2019 (#12 of 100), 2020 (#7 of 100)
• America’s Best Midsized Employers, Forbes, 2019 (#149 of 500)
• Top 150 Places to Work in Healthcare, Becker’s Hospital Review, 2019
• Top CEOs, Glassdoor, 2019 (#9 of 100)

Raise and Intuitive are Equal Employment Opportunity Employers. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws. We will consider for employment all qualified applicants with arrest and conviction records in accordance with fair chance laws.

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