Job description

Medical scheduling or veterinary experience is required

We are currently looking for a full time employee for our Forestdale Location. The position consists of a past paced call center with the flexibility to be at the front desk when needed. Currently looking for a 7am-4pm Monday-Friday employee, however we do ask that our full time employees alternate working Saturdays at our Gurney St location from 8am-1pm.

We are looking for someone who is highly motivated, team-oriented, efficient, compassionate, able to be proactive, has strong communication skills and values client service. Familiarity with computer software such as Cornerstone, JotForms, Microsoft Suite and Gmail are beneficial. Please visit our webpage for more information about our practice.

Our Receptionists are the face of our practice. This role plays an important part in our community reputation and in supporting our clients and patients by providing great customer service.

Daily responsibilities include, but are not limited to

• Managing multiple phone lines
• Managing the practice email
• Maintain medical records
• Client education
• Booking appointments
• Greeting clients
• Processing payments
• Relaying call backs to medical personnel and any other technical assistance needed by staff
• Ensuring that the reception area is clean and comfortable for clients.
• Attention to Detail
• Must be computer proficient
• Able to work without supervision
• Good time management skills to ensure assigned responsibilities are completed in an efficient manner
• Good communication skills; able to effectively communicate with management, staff, doctors, and clients
• Grasps concepts quickly and have good follow through skills, adheres to work schedule and follows through on challenges as they arise, and maintains a positive outlook
• Excellent written and verbal presentation skills
• Managing pharmacy requests
• Excellent self-motivation skills, maintain a feeling of pride in work, has a strong work ethic and strives to achieve all goals.

We provide our patients and clients with compassion, empathy, and integrity. We are looking for dedicated and enthusiastic individuals who are eager to help us continue providing the best care and service to our patients and clients.

Full-time: 32-40 hours per week

Medical scheduling or veterinary experience is required

Work Location:

• One location

Work Remotely

• No

Job Type: Full-time

Pay: $14.00 - $16.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Weekend availability

COVID-19 considerations:
Being vaccinated is a plus

Work Location: One location

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