Job description
The Distributor Technical Representative is responsible for assisting customers in providing excellent service, that includes preventive maintenance for our customers who lease dish machines, and purchase chemical products for laundry, housekeeping, and kitchen applications from Imperial Dade. As well as, selling laundry and housekeeping products, installing electronic dispensers, programming commercial washer micro-processors, training operators on procedures, and servicing the account base.
Imperial Dade is the leading distributor of foodservice packaging, facilities maintenance supplies and equipment in the U.S. As a provider of customized supply chain solutions, the company serves customers in many business-to-business market segments including supermarkets, healthcare facilities, universities, and restaurants. Founded in 1935 and headquartered in New Jersey, Imperial Dade serves more than 80,000 customers through a footprint of 100+ branches.
**All correspondence will come directly from Imperial Dade and not a personal email address.**
Responsibilities:- Clock in and clock off with the Chemical Manager at start/end of work-day.
- Respond to all emergency calls received within 30 minutes of receiving the call
- Maintain clean and orderly service truck including inventory for equipment and parts
- Write and complete all service reports and copy Sales Associates and Chemical Manager
- Complete and submit weekly recap of accounts seen and other activities, plus weekly work plan
- Daily/monthly route coverage according to monthly plan
- Maintain Update Route books
- Minimum of 2 years of hands on experience servicing the food service and hospitality industry
- Light electrical and Plumbing experience
- Minimum of 2 years-experience with various makes of commercial dish washers and dispensing equipment and installations
- Clear MVR
- High standard of workmanship and professionalism
- Good troubleshooting ability
- Availability for 'on call' for Emergency calls
- Excellent communication skills
- Understand principles of operation of dish machines and laundry machine functions
- Proficiency with computer applications and use
- Ability to keep up with the physical demands of the position, such as bending, kneeling, squatting, lifting, and climbing
- Ability to bend, squat, and kneel for long periods of time
- Ability to climb and reach
- Ability to lift at least 50 lbs
We offer an exciting environment to work, learn, and grow professionally. As a family-owned and operated company, we value our people and strive to create rewarding career opportunities by offering competitive salaries and benefits, 401K, Life Insurance, and a generous Paid Time Off Package. We are excited to continue to invite talented individuals with a passion for excellence to join our team.
Imperial Dade is an EEO Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history, or genetic information, political affiliation, military service, or other non-merit-based factors
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