Job description

Achieve Integrative Health is the largest acupuncture clinic in the Austin Metro. For 15 years we have helped thousands of people reduce their pain, increase their energy & vitality, get back on the dance floor, have babies, and make their Life Great Again. We were able to achieve these phenomenal results by integrating Acupuncture with modern technology and therapies. We are in the process of building 6 clinics in the Austin Metro.

We are known for our Team Culture which is based on our 6 core values of: Transparency, Results Oriented, Inspiration, Commitment, Accountable, Service Above Self. If you share these same values, then we want you on our team.

If you've ever wanted to be on a team where the leadership makes it a mission to help you achieve your Professional, Financial and Personal Goals, then you'll want to join Team Achieve. Imagine having mentors who've been there and done that and are willing to coach you and support you to help you achieve your goals and dreams.

If you've got big goals and dreams along with a badass workethic and just can't figure out how to achieve your goals, our team can help. Our team helps make dreams come true for our patients and our team members.

JOB PURPOSE:
The Front Desk Associate's primary responsibilities are to increase patient satisfaction by providing exemplary customer service to promote growth, retention and loyalty among patients. You will work with patients by phone, email and text to support patients in various aspects. If you want more out of life and have always wanted to be a part of something really big that would change lives for the better, this is your opportunity.

RESPONSIBILITIES:

• Check-in and Check-out patients, accept payments
• Perform Office Tour
• Enthusiastic, persistent, friendly and professional on the phone
• Manage Inventory
• Work with patients to ensure they are satisfied with the services provided
• Provide excellent service to our patients and apply effective troubleshooting techniques under pressure
• Ensuring patients have a VIP experience in our clinic
• Encourage happy patients to send us their success stories
• Share patient success stories during daily company meeting
• Maintain front office cleanliness like the lobby of a 5 star hotel
• Possibly assist acupuncturist with thermal scans, blood pressure, temperature check, eye exams, video recording, etc.

QUALIFICATIONS:
Experience, Competencies and Education:

• Must have Great Energy, Great Workethic and a GREAT SMILE!
• high school diploma required, no experience required, we value candidates who share our core values over experience
• thrives in a fast-paced environment
• you must have a Desire to help a ton of people with their health goals and change their lives
• We are not looking for Medical Office Experience, we are looking for the candidate that shares our core values, and can follow a recipe of Success. The ability to follow instructions is the #1 skill we require, everything else we will train you on.
• Technical aptitude with the ability to learn software programs
• you must be committed to Achieving your OWN goals

Full-Time Schedule = Mon (8:19am-1:30pm, 2pm-6pm) + Tue to Thu (8:19am-1pm, 2pm-6pm) + Friday (8:19am-12pm)

Part-Time Schedule = Monday (12:30-6:30pm), Tue-Thu (1pm-6:30pm)

TO APPLY, follow these steps:

* email us your resume
* email us a 60 second video of yourself, sharing the 3 most important things you VALUE in your Perfect Job. You can upload the video onto YouTube and email us the link.

(note: applications that do not contain the above 2 requirements will not receive a reply)

Job Types: Full-time, Part-time

Pay: $15.00 - $20.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 10 hour shift
• 4 hour shift
• 8 hour shift
• Evening shift
• Monday to Friday
• No weekends

Supplemental pay types:

• Bonus pay
• Commission pay

Work Location: In person

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