Presale Support Analyst (US Work at Home)

Full Time
Hartford, CT 06152
Posted
Job description
The Select Segment Presale Analyst is responsible for reviewing Request for Proposals (RFPs) and preparing medical, dental and vision quotes. The Presale Consultant works closely with the New Business Manager (NBM), Client Mangers (CM), Brokers and internal matrix partners to ensure an accurate and competitive Cigna quote is generated.

The ideal candidate for this role is driven to make an impact on the business and motivated to drive for excellence. You are a quick learner, who is detail oriented and can handle multiple priorities at once. Within this role, you will be expected to manage your daily inventory of work where a high performance culture is balanced with the ability to develop your own career. Beyond core production, involvement in trainings, special projects and mentorship may be a part of your day to day.

Role Summary:
The selected candidate will partner directly with New Business Managers, Client Managers and Underwriting partners to coordinate aspects of new business sales and existing business renewals within the Select Business Segment. The position is integral in driving membership and revenue growth by managing multiple aspects of the RFP (Request for Proposal) process and coordinating all deliverables to clients and/or producers.

Cigna is dedicated to creating a seamless experience for their customers, clients and brokers alike. In this role, you will be on the frontend of this experience as one of the first contacts representing Cigna. As a result, we want to ensure there is dedication towards accuracy, mutual resolution and a sense of urgency to deliver a quality product. If this role is mastered, the career pathway opens up opportunity to become a senior PC and other roles within Presale.

Role Components:
Prepare medical, dental and vision field quotes using Cigna rating systems

Utilize critical thinking skills to make decisions that benefit the business

Support new and existing sales managers

Manage the RFP process, report results and meet submission turnaround times

Ensure accuracy of information and opportunities in Salesforce.com

Request and coordinate various reports needed to complete a quote with various matrix partners

Timely submission of complete and accurate proposal data to Underwriting and other matrix partners

Proactive communication with internal and external customers to facilitate the RFP workflow

Communicate effectively with Brokers to demonstrate the value that Cigna brings to the market

Develop and build relationship with matrix partners

Support New Business Managers with benefit optimization

Participation in special projects to improve processes and increase employee engagement

Engage in career enhancing activities to improve personal development

Minimum Qualifications:
Bachelor's Degree or equivalent work experience may substitute in lieu of degree

Health insurance background with general understanding of the overall sales process preferred

Strong written & verbal communication skills

Strong problem-solving and analytical skills

Detail oriented with exceptional follow-up skills

Basic math skills including comfort levels working with percentages & applying formulas

Ability to work in a production-like, fast paced environment and adapt quickly to change

Strong organization skills with the ability to work both independently and in a team environment; manage, prioritize and work on numerous projects at one time.

Ability to consistently meet tight deadlines and work under pressure while anticipating the needs of the customer and/or business partner and understanding the consequences of actions

Strong computer based technical skills including Outlook, Excel and Word and internet/web navigation

The individual must have a sense of passion and enthusiasm, have excellent communication skills and value others’ perspectives

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an hourly rate of 22 - 34 USD / hourly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna .

About Cigna
Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you’ll enjoy meaningful career experiences that enrich people’s lives. What difference will you make?

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

Cigna has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

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